About Us

The Tivoli User Community

The Official Tivoli User Community (TUC) is the largest online and offline organization of Tivoli and Maximo professionals in the world – home to over 160 local user groups from 29 countries – with more than 25,000 members. The community offers fresh news and content several times a day including featured blogs and forums for discussion and collaboration; access to the latest white papers, webcasts, presentations, and research uniquely for members, by members.

The Tivoli User Community Global Council

Mission: To extend the effectiveness of Tivoli User Groups by providing operational feedback for the improvement of Tivoli’s products and services, working proactively with Tivoli on planning, strategy and development prioritization, and expanding Tivoli User Groups networking capabilities globally.

 Andrew CunninghamHead of Technology & Security, British American Tobacco. Andrew is currently Head of Technology & Security for British American Tobacco. He graduated B.Eng. in Electrical and Electronic Engineering from Bristol University in 1991 and then spent 4 years as a real time software programmer at Racal Avionics. After 3 years at EDS...READ MORE

 

 Harald BiedermannTeam Leader Service Platform, ÖBB-IKT GmbH. Harald has been working in the IT-business for 25 years. He started as a host system programmer for networks and moved more and more to client/server systems. Since 1999, he has been working with Tivoli Software in the system management brand. In August 2005, he worked with a team to establish...READ MORE

 

 Celeste Grone, Senior Technical Specialist, OhioHealth Corporation. Celeste is a Senior Technical Specialist at OhioHealth Corporation. She has managed a large, ever evolving, and often bleeding edge, TSM environment for over 12 years. Celeste is certified in TSM 5.3, 5.4, 5.5, 6.1, and 6.2, as well as ITIL Foundations version 3. Since 2005, Celeste has served as Leader of...READ MORE

 

 Karen Nickelson, ESM Consultant, KSNICKEL Consulting. Karen is an ESM Consultant specializing in architecture design, development, implementation, integration, and deployment of enterprise management software and hardware systems. Over 15 years experience with IBM Tivoli tools and all phases of design and implementation (overall project management and technical). Leader...READ MORE

 

 Sam Gibson, Asset Knowledge Manager, Northern Ireland Electricity Ltd. Since joining NIE as a graduate engineer in 1993, Sam has worked in a variety of roles across the organization, but primarily in the asset management arena. A Six Sigma Black Belt, Sam has recently moved from the role of Plant Asset Group manager, to take on the new role of Asset Knowledge Manager. In this role...READ MORE

 

 Sean O'Connor, Head of Enterprise Asset Engineering, RBS. Sean O’Connor is currently Head of Enterprise Systems Management Engineering for RBS and has been with the bank for 5 years. With 20+ years working in large enterprises covering management, consultancy he has a plenty of experience in the IT and Service arena.  Sean spent many years specialising in Tivoli products and...READ MORE

 

 Randy McDaniel, Maximo System Administrator & Facilities Management Information Systems Integration Manager, University of California Los Angeles. Randy has a B.S. degree in Mechanical Engineering from the California State University at Fullerton and has spent over 35 years in the field of maintenance engineering, maintenance planning, capital projects...READ MORE

 

 George B. Dobbs, Enterprise Architect, Mass Mutual. As a member of the Enterprise Architecture Services department, George provides both solution architecture and enterprise architecture. He work on projects from mainframes to field office telephone equipment, but primarily on projects concerned with user identity, attributes, provisioning,...READ MORE

 

 Steve Hansell, Senior Tivoli/Unix Administrator, NetJets. Steve built a new ITM environment with Data Warehousing of performance data at Netjets. He has also built a new 6.2 TSM environment and imported the 5.5 environment into it without losing any previous archives or backup-sets. It is a very challenging environment and has had a few issues, but...READ MORE

 

 Christian Michaelski, Senior Consultant for System Management Solutions, ACTGruppe. Christian is the contact from GSE German Group to GTUC. He is also an Instructor for IBM Tivoli Monitoring products in EMEA. HE has more than 10+ years experience in System Management Architecture and Solutions in different customer environments. He has completed many Architecture...READ MORE

 

 Kumar Kancharana, Senior Systems Analyst/TSM Architect, Piedmont Healthcare. Kumar has been working with Piedmont Healthcare for the past 4 years. As Backup and Recovery Architect with Piedmont, Kumar worked on upgrade and replacing obsolete Backup and Storage technologies that include Piedmont Healthcare’s Backup and Storage...READ MORE

 

 Parul Patel, Network Analyst, Albert Einstein Healthcare Network. Einstein Healthcare consists of 4 major campuses and over 100 Satellite offices though eastern Pennsylvania. Parul has 26 years experience in IT, starting in 1987 as a computer operator on a IBM mainframe, he has worked on the network teams, server teams and has been the lead backup engineer for the past 12 years...READ MORE

 

 Paulo Tortiglione, IBM Tivoli Senior Consultant and Trainer, CONNET Consulting. Paulo joined the council in March of 2012. He delivers training and consult for large companies worldwide.  Paolo is an IBM TIVOLI Certified Senior Expert & Specialist on many areas across the Tivoli portfolio. Additionally, he is certified in all of the NETCOOL suite products and has been working with...READ MORE

 

 Michael Moore, Systems Engineer, LRS IT. Michael is currently employed by Levi, Ray & Shoup, Inc. as a Systems Engineer with my main responsibility as the SME for Tivoli Storage Products. He is a leader of the Gateway Users of Tivoli Storage (G.U.T.S) and member of the TUC Global Council. Michael enjoys spending his free time with his family camping and scuba diving, and going...READ MORE

 

 Jos Verschuuren, Senior Tivoli Engineer, Rabobank Nederland. Jos Verschuuren is the founder and still board member of the BeNeLux Tivoli User Group and the TUC Global Council. He is involved with Tivoli software since 1996 and involved with user groups since 1998, the foundation of the TUG in UK. In his free time, he likes traveling and reading...READ MORE

 

 Michael Urwin, ITSM Consultant. Michael has been the leader for the TUC-Melbourne Australia since 2002 and a member of the TUC-Global Council since 2003, apart from a 3 year hiatus when he was an IBM Tivoli employee and supported communities from within IBM. Michael is currently a Senior ITSM Consultant with Kalibrate focusing heavily on...READ MORE

 

 Paul Webb, Senior Business Analyst, International Power-GDF Suez. Paul is also the Team Manager for the Bali Legends Rugby team. The Bali Legends rugby team was formed to play in social rugby tournaments around the world and to play in memory of the 27 rugby players and supporters who died in the 2002 Bali Bombings...READ MORE

 

 Jason Verly, Project Engineer, Davisco Foods. Jason has been in the engineering and reliability field for over 20 years. He currently leads capital expenditure and reliability projects for Davisco Foods and Cambria USA, located in southern Minnesota. Jason has been working with IBM Maximo for almost 10 years, focusing on business process development and...READ MORE

 

 John Taylor, Global Head of IT Security and Service Continuity, British American Tobacco. John is currently the Global Head of IT Security & Service Continuity for British American Tobacco (BAT) with responsibility for the overarching IT security strategy and its execution. Whilst at BAT John has developed and lead a major transformation of IT security and service continuity functions across the organization. The transformation delivered...READ MORE

 

 Gerald Beasley, Enterprise Management and Automation, Thomson Reuters. Gerald is the leader for the Global Service Availability, Delivery, Process & Performance Management User Group.  He works with IBM to provide and arrange for the free on-line Tivoli training and a Member of the IBM Champions Program.  Gerald currently works for Thomson Reuters in the area of Enterprise Monitoring and...READ MORE

 

 David Murray, President, Premier Systems Management Solutions. David has been in the Information Technology field for 22 years. He started as a technical support specialist for a year and moved from there to network engineering. David continued his career by becoming a Novell CNE. After working in the Novell arena for about 5 years he then spent a couple of years in several programming positions and project management positions...READ MORE

 

 Floyd Ledgister, Maximo System Administrator/Developer, W.L. Gore